At ClothingBuzz, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect the personal information you provide when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.
1. Information we collect
We may collect the following types of personal information:
Personal details: Name, email address, phone number, billing and shipping address.
Payment information: Credit/debit card details or payment method details (processed securely via third-party payment gateways — we do not store card numbers).
Account information: Username, password, and order history if you create an account.
Usage data: Browser type, IP address, pages visited, time spent on site, and referring URLs via cookies and analytics tools.
2. How we use your information
We use the information we collect to:
· Process and fulfil your orders
· Send order confirmations, updates, and shipping notifications
· Respond to your queries and customer service requests
· Improve our website, products, and shopping experience
· Send promotional emails and offers (only if you have opted in)
· Detect and prevent fraud or unauthorized activity
· Comply with legal obligations
3. Sharing your information
We do not sell, rent, or trade your personal information. We may share your data only with trusted third parties who assist us in operating our website and business, including:
· Payment processors (e.g., Razorpay, PayU, Stripe) for secure transactions
· Shipping and logistics partners for order delivery
· Email and marketing platforms for communications you've opted into
· Analytics providers (e.g., Google Analytics) for website improvement
These parties are contractually obligated to keep your data secure and confidential.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, keep your cart active, and understand how visitors use our site.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.
5. Data security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. All transactions on ClothingBuzz are encrypted using SSL (Secure Socket Layer) technology.
However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your rights
You have the right to:
· Access the personal data we hold about you
· Request correction of any inaccurate information
· Request deletion of your personal data (subject to legal obligations)
· Opt out of marketing communications at any time
· Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at the details below.
7. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
8. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your data is no longer needed, we securely delete or anonymize it.
9. Children's privacy
ClothingBuzz is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove it.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
ClothingBuzz
Email: support@clothingbuzz.com
Website: Clothingbuzz.com